Waterlooville Music Festival Refunds Policy.

Saturday Evenings: The Festival Box Office will endeavour to on-sell any returns after all tickets are ‘sold out’. The order in which returns will be sold will be the order in which returns are received, so the sooner tickets are offered for re-sale, the more likely a re-sale will be achieved. An administration charge of £1.50 will be deducted for each ticket on-sold. No refund will be offered if tickets are not successfully re-sold.

Other evening performances: Advance purchase tickets will be refunded if not required, at the price at which they were purchased less an Administration charge of £1.50 per ticket.

As an alternative, should you be unable to use your advance purchased tickets, you may like to consider selling them or gifting them to friends who may like to attend in your place. All tickets are transferable.

Passport: These consist of a pack of individual tickets for each evening concert (the Standard Passport does NOT include the Last Night). Passport ticket packs will be refunded if not required, at the price at which they were purchased less an Administration charge of £5 per passport pack. Individual tickets forming part of the passport pack are not refundable, however they are transferable - if you cannot use a ticket for a particular evening, you can give it to a friend!

The latest date on which to apply for a refund is Friday 31st May. No refunds will be offered after this date. However late  return of tickets for those concerts that are sold out will be greatly appreciated, even if outside the refund period.

In the most unlikely event that a concert is cancelled, then a full refund will be given.

All applications for refunds must be made by email to wmf@stgeorgesnews.org stating your Booking Reference number and detailing which tickets you wish to have cancelled and refunded.

All day time concerts are free, and tickets are not required.